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wns hiring for pharma freshers

Delhi, Delhi, India Full-time  250000 -  300000 a year

Job Description

  • Should be able to conduct secondary research on pharma companies, drugs and clinical trials.
  • Good eye for detail and computer skills (MS office, online data entry).
  • Job require steering the tasks & taking effective calls to provide curated data in requisite formats
  • Broadly responsible for supporting daily editorial operations, ensuring the quality and integrity of the drug/clinical trial/investigators' database, providing unparalleled research support to clients

Desired Candidate Profile


Education :UG -B.Pharma - Pharmacy, B.Sc - Bio-Chemistry, Biology
PG - M.Pharma - Pharmacy, MS/M.Sc(Science) - Any Specialization, Biology
Doctorate - Doctorate Not Required

 

 

Company Profile

WNS GLOBAL SERVICES PRIVATE LIMITED

WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance, Manufacturing, Media and Entertainment, Professional Services, Retail & Consumer Packaged Goods, Telecom and Diversified Businesses, Shipping and Logistics, Travel and Leisure and Utilities. WNS delivers an entire spectrum of business process management services such as customer care, finance and accounting, human resource solutions, research and analytics, technology solutions, and industry-specific back-office and front-office processes.
We enable our clients to OUTPERFORM by transforming their business processes with domain expertise, partnership approach and global delivery capability. 

amazon hiring for virtual customer service associates- work from home

Kolkata, West Bengal, India Contract  1 -  3 a year

Job Description

Amazon hiring for Work From Home Customer Service Associates in India

 

You will be pleased to know that you can attend your complete interview rounds online, from the comfort of yourHOME!!!

 

 

Please click on Apply and complete the registrations process

 

 

Virtual Customer Service Associates - Work from Home (Chat Process)

 

 

Job Type:Contractual Roles

 

 

Job Locations & Salary Details:

 

  • Hyderabad, Pune and Noida - 2 LPA to 2.6 LPA
  • Coimbatore, Kolkata, Indore, Bhopal, Jaipur, Chandigarh, Mangalore & Lucknow - 1.69 LPA to 2.04 LPA

 

 

Eligibility Criteria:

Minimum qualification should be 10 + 2, Comfortable working in 24/7 shift (Include Night Shifts) and Candidate must be a resident of the above mentioned locations or willing to relocate to any of the above mentioned location

 

Kindly write to ds-amazon-cs@amazon.com for interview related assistance

 

 

Additional Benefit:

Meal Card, Medical Insurance covered, Overtime Allowance (If applicable) & Night Shift Allowance (If applicable) & Internet Allowance

 

 

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Customer Service Associate- VCS- India:


Virtual Customer Service (VCS)- It is a'Work from Home'model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and 'work-like' environment at home location so that associates can deliver their best in terms of productivity and quality.
You will receive 6 weeks of mandated online training, either trainer-led or group-based, which will allow you to meet your new team virtually and learn together on how to offer the best customer service experience.
 

Knowledge & Skills Required


Desired skills:

Action oriented, self-disciplined and organized

Effective time management skills and ability to prioritize work time to ensure productivity and department standards

Ability to communicate clearly with both internal and external customers

Good comprehension skills - ability to clearly understand and address customer issues appropriately

Good composition skills - ability to compose grammatically correct, concise, and accurate written responses

Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer

Good typing skills


Preferred Criteria:

Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.

Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity

Should ensure 'Work-like' environment with no disturbance during the work hours.


The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.


Customer Focus:

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment

Ability to empathize with and prioritize customer needs

Demonstrates interpersonal skills with a diverse customer base

Demonstrates conflict resolution, negotiation, and de-escalation skills

Demonstrates ownership to resolve challenging customer issues, escalating when necessary

Ability to determine customer needs and provide appropriate solutions

Maintain regular and reliable attendance, including the daily schedule as assigned

Flexible with the working schedule; may be expected to work weekends, holidays and events

Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

 

Problem Solving Skills:

Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned

Ability to approach problems logically and rationally

Action oriented and self-disciplined

Organized and detail-oriented

Ability to quickly and effectively prioritize work time in various departments to meet business need

Ability to maintain composure in highly escalated situations

freshers manual software tester and mobile apps testing

Patna, Bihar, India Full-time Not disclosed

We are looking for Freshers and Entry-level candidates to work on Manual Software Testing for Computers and websites as well as Mobile applications Testing. Candidates Profile may include (not limited to) following responsibilities:

• Computer Software Testing and Quality Assurance. All Platforms including Windows & Apple Mac OS X based Laptop and Desktop.

• Mobile Phone Apps Testing. All Platforms including Android & iPhone iPad OSX or any other mobile technology.

• Documentation and Help manuals as well as web content writing. May Include all nature of content including Software Documentation, Help Manuals, Software Descriptions, Website Content or Promotion material contents and Documentation

. • Time to Time Review of Online and Offline Software and Apps for Quality and Security analysis.

• Maintenance and Audit of Computers and Devices.

• Research and Compilation of Various Data, Documents, Images, and Information from Various sources online or Offline. Candidates with Basic knowledge from B.Tech, B.E. and MCA backgrounds are preferred. However, we are open to suitable candidates from any Educational Backgrounds

looking for social media marketing executive

Noida, Uttar Pradesh, India Fresher Not disclosed

We are looking for an Social Media Executive to assist in the planning, execution and optimization of our online marketing efforts. The promotion of products and services through digital channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours.

  • Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages
  • Coordinates social media messaging with advertising departments, brand managers, and quarterly or seasonal company goals
  • Keyword research and competitive analysis
  • Good understanding of keyword density in page content
  • Understanding of Web Statistics and Analytic Tools
  • Able to work independently as well as part of a team
  • Conducting on-site and off-site analysis of your clients SEO competitors.
  • Good knowledge of SEO Off-Page techniques & strategy
  • Assist in the formulation of strategies to build a lasting digital connection with consumers
  • Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
  • Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
  • Be actively involved in SEO efforts (keyword, image optimization etc.)
  • Prepare online newsletters and promotional emails and organize their distribution through various channels
  • Provide creative ideas for content marketing and update website
  • Collaborate with designers to improve user experience
  • Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
  • Required Experience and Qualifications
  • Proven experience as Digital Marketing Executive or similar role
  • Excellent understanding of digital marketing concepts and best practices
  • Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
  • Working knowledge of ad serving tools (e.g., DART, Atlas)
  • Perfect knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends etc.)
  • Skills and experience in creative content writing
  • Analytical mindset and critical thinking

Technical Skills

  • Experience with SEO tools, Google Analytics, Google Webmasters tools, data analysis, and strategic planning
  • Deep knowledge of Google Search Algorithm and its continuous evolution
  • Excellent verbal and written skills.
  • Strong analytical thinking, interpersonal & communication skills

Company Profile
Company Website: www.ishoresoftware.com
Contact Number: 01204520292
Can apply directly at hr[at]ishoresoftware.com.
Job Type: Full-time
Salary: ₹8,000.00 to ₹15,000.00 /month