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customer service executive | gurgaon (telephonic interviews)

Gurgaon, Haryana, India Full-time Not disclosed

Job description

(ALL THE INTERVIEWS WILL BE CONDUCTED TELEPHONICALLY).

 

 

Inbound Customer Service - International BPO - Gurgaon

 

Majorly Day Shifts

 

*Salary - 2.5LPA To 4.0LPA

 

 

Responsibilities

  • Manage inbound customer service calls from customers.
  • Follow process guidelines when handling different topics and queries.
  • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way

 

 

Contact Person : Arunima

Call / Whatsapp : 9899152517

 

 

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Required Candidate profile

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(ALL THE INTERVIEWS WILL BE CONDUCTED TELEPHONICALLY).


Requirements

  • Undergraduates & Graduates (Any Stream / BE & Btechs Can apply)
  • Freshers can also apply, call center / bpo exp will be preferred for experienced candidates.
  • Good phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively


Contact Person : Arunima

Call / Whatsapp : 9899152517

 

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SALARY: 2.5 LPA To 4.0 LPA

Perks and Benefits

+ Incentives (3000) + Free Transport

 

About Company

Jobhunt is a registered company and a hiring partner of our esteemed client at Gurgaon.
We are hiring for one of the largest BPOs in the world.

Company Info

Contact Person :- Arunima

Phone Number :- 9899152517

field sales associate

Noida, Uttar Pradesh, India Full-time Not disclosed

Job description

We are looking for an experienced/fresher and competitive Field Sales Representative to join our team. As our Field Sales Representative, you will develop sales strategies and be responsible for attracting new clients and customers. You will investigate and find new sales opportunities and close deals. 

Job Description:-

Carrying out sales visits
Acquiring new customers and retain existing
Maintain accurate client data
Explain the customer about the product, its features and benefits
Identifying and establishing contact with potential customers proactively and following up sales leads to generate sale
Negotiating the as per agreement terms and closing sales. Meet the Prospects and convert into business
Achieving sales targets
MUST HAVE OWN VEHICLE & A VALID DRIVING LICENCE, SMART PHONE (ANDROID)

Educational and Experience Requirement:-

6 months - 2 years experience in sales (Graduate Freshers are eligible).
Prior experience in field selling will be preferred
Solution oriented with effective problem solving skills
Good Communications skills are required

Why join us?

Pre-generated leads provided
Professional development and career advancement opportunities within Info Edge.
Young and vibrant work culture.
 

RoleSales Executive/Officer

Industry TypeInternet, Ecommerce

Functional AreaSales, Retail, Business Development

Employment TypeFull Time, Permanent

Role CategoryInstitutional Sales

Education

UG :Graduation Not Required, Any Graduate in Any Specialization

PG :Post Graduation Not Required, Any Postgraduate in Any Specialization

Doctorate :Any Doctorate in Any Specialization, Doctorate Not Required

 

About Company

Naukri.com

Company Info

Website :- http://careers.naukri.com

Address :- B-8, Sec - 132, NOIDA, Uttar Pradesh - 201301,India

Contact Person :- Shreya

Phone Number :- 9084228202

social media manager

Noida, Uttar Pradesh, India Full-time Not disclosed

Job description

The applicant must have an in depth knowledge of all popular social media, like Youtube, Facebook, Instagram, Tik Tok, etc.

 

The job would require them to create and post content, and strategically manage its publicity. The Social Media Manager will be responsible for the overall look and feel as well as growth of the channel.

 

 

Required Candidate profile

1. Aware of latest social media trends.

2. Strong hold on all techniques of social media marketing.

3. Target based and creative mind.

 

Perks and Benefits

Incentives related to productivity

RoleMedia Planning Executive/Manager

Industry TypeEducation, Teaching, Training

Functional AreaMarketing, Advertising, MR, PR, Media Planning

Employment TypeFull Time, Permanent

Role CategoryAdvertising

Education

UG :Any Graduate in Any Specialization

PG :Any Postgraduate in Any Specialization

Doctorate :Any Doctorate in Any Specialization

amazon hiring for virtual customer service associates- work from home

Kolkata, West Bengal, India Contract  1 -  3 a year

Job Description

Amazon hiring for Work From Home Customer Service Associates in India

 

You will be pleased to know that you can attend your complete interview rounds online, from the comfort of yourHOME!!!

 

 

Please click on Apply and complete the registrations process

 

 

Virtual Customer Service Associates - Work from Home (Chat Process)

 

 

Job Type:Contractual Roles

 

 

Job Locations & Salary Details:

 

  • Hyderabad, Pune and Noida - 2 LPA to 2.6 LPA
  • Coimbatore, Kolkata, Indore, Bhopal, Jaipur, Chandigarh, Mangalore & Lucknow - 1.69 LPA to 2.04 LPA

 

 

Eligibility Criteria:

Minimum qualification should be 10 + 2, Comfortable working in 24/7 shift (Include Night Shifts) and Candidate must be a resident of the above mentioned locations or willing to relocate to any of the above mentioned location

 

Kindly write to ds-amazon-cs@amazon.com for interview related assistance

 

 

Additional Benefit:

Meal Card, Medical Insurance covered, Overtime Allowance (If applicable) & Night Shift Allowance (If applicable) & Internet Allowance

 

 

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Customer Service Associate- VCS- India:


Virtual Customer Service (VCS)- It is a'Work from Home'model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and 'work-like' environment at home location so that associates can deliver their best in terms of productivity and quality.
You will receive 6 weeks of mandated online training, either trainer-led or group-based, which will allow you to meet your new team virtually and learn together on how to offer the best customer service experience.
 

Knowledge & Skills Required


Desired skills:

Action oriented, self-disciplined and organized

Effective time management skills and ability to prioritize work time to ensure productivity and department standards

Ability to communicate clearly with both internal and external customers

Good comprehension skills - ability to clearly understand and address customer issues appropriately

Good composition skills - ability to compose grammatically correct, concise, and accurate written responses

Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer

Good typing skills


Preferred Criteria:

Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.

Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity

Should ensure 'Work-like' environment with no disturbance during the work hours.


The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.


Customer Focus:

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment

Ability to empathize with and prioritize customer needs

Demonstrates interpersonal skills with a diverse customer base

Demonstrates conflict resolution, negotiation, and de-escalation skills

Demonstrates ownership to resolve challenging customer issues, escalating when necessary

Ability to determine customer needs and provide appropriate solutions

Maintain regular and reliable attendance, including the daily schedule as assigned

Flexible with the working schedule; may be expected to work weekends, holidays and events

Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

 

Problem Solving Skills:

Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned

Ability to approach problems logically and rationally

Action oriented and self-disciplined

Organized and detail-oriented

Ability to quickly and effectively prioritize work time in various departments to meet business need

Ability to maintain composure in highly escalated situations

looking for social media marketing executive

Noida, Uttar Pradesh, India Fresher Not disclosed

We are looking for an Social Media Executive to assist in the planning, execution and optimization of our online marketing efforts. The promotion of products and services through digital channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours.

  • Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages
  • Coordinates social media messaging with advertising departments, brand managers, and quarterly or seasonal company goals
  • Keyword research and competitive analysis
  • Good understanding of keyword density in page content
  • Understanding of Web Statistics and Analytic Tools
  • Able to work independently as well as part of a team
  • Conducting on-site and off-site analysis of your clients SEO competitors.
  • Good knowledge of SEO Off-Page techniques & strategy
  • Assist in the formulation of strategies to build a lasting digital connection with consumers
  • Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
  • Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
  • Be actively involved in SEO efforts (keyword, image optimization etc.)
  • Prepare online newsletters and promotional emails and organize their distribution through various channels
  • Provide creative ideas for content marketing and update website
  • Collaborate with designers to improve user experience
  • Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
  • Required Experience and Qualifications
  • Proven experience as Digital Marketing Executive or similar role
  • Excellent understanding of digital marketing concepts and best practices
  • Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
  • Working knowledge of ad serving tools (e.g., DART, Atlas)
  • Perfect knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends etc.)
  • Skills and experience in creative content writing
  • Analytical mindset and critical thinking

Technical Skills

  • Experience with SEO tools, Google Analytics, Google Webmasters tools, data analysis, and strategic planning
  • Deep knowledge of Google Search Algorithm and its continuous evolution
  • Excellent verbal and written skills.
  • Strong analytical thinking, interpersonal & communication skills

Company Profile
Company Website: www.ishoresoftware.com
Contact Number: 01204520292
Can apply directly at hr[at]ishoresoftware.com.
Job Type: Full-time
Salary: ₹8,000.00 to ₹15,000.00 /month